FACT partners with local civil society organizations working directly with citizens and the government.


Improving education, health, and livelihoods, through more inclusive governance


Eastern and Lusaka provinces in Zambia.


Building the capacity of local partners and training emerging leaders to improve engagement between citizens and government.


Zambia’s government, while politically stable, has historically struggled with corruption and lack of transparency. Too few citizens have access to good quality services like Education and Healthcare. Marginalized populations are particularly affected, including women, children, youth, people with disabilities, people living with HIV and members of the lesbian, gay, bisexual and transgender communities. Strengthening capacity of local organizations to enhance oversight in the delivery of services and improving engagement between citizens and government service providers is key to ensuring communities’ voices are heard and reflected in the respective sectors.


Through improved engagement between government and the people, FACT strengthens the capacity of local civil society organizations (CSOs) to monitor and improve public services, especially relating to education, health and HIV, sustainable livelihoods, extractive industries, and climate resiliency. Through advocacy training for CSOs, and district, provincial, and national dialogue forums, FACT aims to:

  • advance consistent CSO engagement with government;
  • increase CSO capacity in health/HIV, education, sustainable livelihoods, extractive industries and climate resiliency;
  • develop and expand access to civic engagement materials;
  • facilitate policy changing dialogues; and
  • support policy change through white papers and recommendations.


To date, the program’s successes include:

  • 5,805 individuals reached (2,823 men; 2,982 women) through trainings, community sensitization and drama awareness sessions, and FACT public dialogue forums;
  • 140 women and youth engaged as leaders in civic activities related to service delivery in health, education, and sustainable rural livelihood and climate resiliency;
  • Almost 50 communities mobilized across eight districts in Lusaka and Eastern Provinces to access FACT’s partners’ services; and
  • 2 networks established: a Social Accountability Network led by Counterpart; and a coalition of advocacy-based organizations formed by partner RICAP.

Sustainable Development Goals Addressed


Funder: United States Agency for International Development (USAID)